Customers: a pain in my butt!

Yes, I know, without them we don't have a job. But they are so NOT always right!!!!
If this blog had a picture, it would probably be of me with steam coming out my ears or something! I had the most ridiculous day at work...the following are actual conversations I had with customers:


Customer: This thickshake tastes like strawberry. I ordered a vanilla one.
Me: Um, sir, that is a vanilla thickshake.
Customer: No, it's strawberry.
Me: I promise you, it's vanilla. Look in the cup, it's white- it's not pink!
Customer: I'm serious, it's strawberry!
At this point I called over my boss, who agreed that it was definitely a vanilla thickshake. Still, I had to make him a new one because of our "customer is always right" policy. I made the exact same product and gave it to him. And he said:
"Now it tastes like vanilla."
So he left. And my boss told me the same guy has done this several times before. Seriously now, what is up with that??


Another one...
Customer: I would like a shake and a hot dog and another shake and an ice-cream.
Me: Ok, so just to confirm, that's two shakes, a hot dog and an ice-cream.
Customer: No, a shake, a hotdog, another shake, and an ice-cream.
Me: Yes, two shakes, a hotdog and an ice-cream.
Customer: No, a shake and a hotdog and another shake and an ice-cream.
Me: Ohh....nevermind I'm just going to make it (before my head explodes.)


And a very weird one:
Customer: Hi...we're doing a treasure hunt. Do you know anything about blue caps or someone named Debbie?
Me: No....
Customer: Are you sure?
Me: Oh I'm sure.
Customer: Do you have any leg or back pain?
Me: No...
Customer: Ok. Have a blessed day. I want you to know that God loves you.
Me: Umm.....alright then.


Seriously, what is with people today?


Once, I actually had a woman complain to me that the Hot English Mustard was too hot. Um, you asked for Hot English Mustard...I gave you Hot English Mustard....what would you like me to do about it now?


Now I don't really mind people's stupidity...I have my share of "blonde moments" too. But something that really bugs me- rude customers!!!

Ok, I do not decide which products our store sells, I don't decide what they should taste like, and I definitely do not make the prices. If the ATM machine isn't working, I know NOTHING about that. Talk to the bank that owns it, not me! When you're a customer, please try to remember that the person serving you most likely does not make these kind of decisions- the people in charge of that are hiding behind desks hundreds of miles away, with no awareness of the fact that you are yelling at me about it!

Customers on their mobile phones- yes I know we live in a technology filled world, and I know you're busy. But it's really rude and annoying when you talk on your mobile phone while I am trying to take your order! Why should I have to feel bad for interrupting your phone call, when I need to ask you what sauce you want on your food, or what flavour shake?

Anyway, I'll leave you with a link to a website I was reading last week....plenty more funny stupidity!

http://www.rinkworks.com/said/

Love, Jacqui.